Privacy Policy

This Privacy Policy describes how Samoroski ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the "Site"). It applies to all individuals interacting with our services, whether customers, visitors, or other users.

By accessing or using the Site, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Services.

Changes to this Privacy Policy

We may update this policy to reflect operational, legal, or regulatory changes. The latest version will always be posted on our Site with the revised date. Continued use after changes implies acceptance.

Information We Collect

1. Information You Provide Directly:

• Name, email address, shipping/billing addresses, and phone number

• Order and payment details

• Account credentials (if created)

• Any communications or messages you send to us

2. Automatically Collected Information (via Cookies):

• Device and browser type

• IP address

• Time and duration of visits

• Pages viewed and products clicked

3. Third-Party Sources: We may receive data from service providers, including payment processors and platforms like Shopify. These partners collect some information on our behalf, such as:

• Payment confirmation and billing info

• Analytics and performance data

How We Use Your Information

We use your personal data to:

• Fulfill your orders and deliver products

• Process payments and handle returns

• Provide customer service and respond to inquiries

• Send service-related notifications

• Improve our website and offerings

• Conduct marketing (with your consent where applicable)

• Detect fraud or misuse

Cookies

We use cookies and similar technologies to:

• Keep your session active

• Understand how users interact with our site

• Improve functionality and personalise your experience

You can manage cookie settings through your browser. Note: disabling cookies may affect the usability of certain features.

How We Share Your Information

We may share your personal data:

• With service providers (e.g., payment processors, delivery companies, customer support platforms)

• With Shopify and similar partners who help power our store

• If required by law or in connection with legal processes

• To prevent fraud or enforce our Terms of Service

• With your consent or when you initiate a connection (e.g., via social media tools)

We do not sell your personal information.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion

• Object to or restrict processing

• Withdraw consent at any time

• Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at: samoroskistore@gmail.com

We may require verification of your identity before fulfilling your request.

Data Retention & Security

We retain personal data as long as necessary to provide services, comply with legal obligations, or resolve disputes. While we implement standard security measures, no system is entirely secure. Avoid sharing sensitive data over insecure channels.

Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect personal information from minors. If you believe a child has provided data to us, please contact us for deletion.

International Data Transfers

Your data may be stored or processed outside the UK or EU. When doing so, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Email: samoroskistore@gmail.com